We want you to be satisfied with your purchase. Here is how we handle returns and refunds.
Physical products like notebooks, pens, and files can be returned within 3 days of purchase if they are unused and in their original packaging. A full refund or exchange will be provided.
Fees for digital services (form filling, PAN application, etc.) are non-refundable once the application has been submitted to the respective government portal. If a service fails due to our technical error, we will re-process it at no extra cost.
If you receive a damaged item, please report it immediately at the store counter for an instant replacement.
Refunds are processed in the original mode of payment within 5-7 business days.